Contact us

Note: We are FirstEnergy Solutions Corp., an unregulated subsidiary of FirstEnergy Corp.

If you are a FirstEnergy Corp. operating company residential customer and your community is not in our aggregation program and you are looking for your operating company, you may find it through the FirstEnergy Corp. Web site. FirstEnergy operating companies include:

The Toledo Edison Company (Toledo Edison)
Ohio Edison Company (Ohio Edison)
The Cleveland Electric Illuminating Company (The Illuminating Company)
Pennsylvania Power Company (Penn Power)
Metropolitan Edison Company (Met-Ed)
Pennsylvania Electric Company (Penelec)
Jersey Central Power & Light Company (JCP&L)

If you are unsure which you need to contact, please visit our FAQs to determine the correct company.

To reach FirstEnergy Solutions you may use our convenient online form or contact us by mail or phone.

Mailing Address:
FirstEnergy Solutions Corp.
341 White Pond Dr., Building B3
Akron, Ohio 44320

Phone Numbers:
Commercial and industrial electric inquiries
1-800-977-0500
FirstChoice@FES.com

Residential electric inquiries
1-877-524-SAVE (1-877-524-7283)
FirstChoiceathome@FES.com

Telecommunications inquiries
1-888-FIRSTCO (1-888-347-7826)

All other inquiries
1-877-524-SAVE (1-877-524-7283)

To report a power outage or downed line, please contact your local utility.

Illinois
Ameren Illinois Power (AmerenIP) 1-800-755-5000
Ameren Central Illinois Public Service Company (AmerenCIPS) 1-888-789-2477
Ameren Central Illinois Light Company (AmerenCILCO) 1-888-672-5252
Commonwealth Edison (ComEd) 1-877-426-6331

Maryland
Allegheny 1-800-255-3443
Baltimore Gas & Electric 1-800-778-2222
Delmarva 1-800-898-8042 or 1-800-898-8045
Pepco 1-877-737-2662

Michigan
Consumers Power 1-800-872-9036
Detroit Edison 1-800-477-4747

New Jersey
Atlantic City Electric Co. (Conectiv) 1-800-833-7476
Jersey Central Power & Light Company 1-800-545-7738
PSE&G 1-800-436-7734

Ohio
Cincinnati Gas & Electric 1-800-543-5599
Columbus Southern 1-800-277-2177
Dayton Power & Light 1-800-929-8646
The Cleveland Electric Illuminating Company 1-888-544-4877
Monongahela Power Company 1-800-255-3443
Ohio Edison Company 1-800-366-7899
Ohio Power 1-800-672-2231
The Toledo Edison Company 1-800-774-5273

Pennsylvania
Duquesne Light 1-888-393-7000
Metropolitan Edison Company (Met-Ed) 1-800-545-7738
PECO Energy 1-800-841-4141
Pennsylvania Electric Company (Penelec) 1-800-545-7738
Pennsylvania Power Company (Penn Power) 1-800-669-1477
PP&L 1-800-342-5775
West Penn Power (Allegheny Power) 1-800-255-3443

(11/03/08)